New Homes Warranty service requests must be submitted in writing. We ask you use this form for all your warranty service requests. Requests made in letter or via fax will also be accepted. Verbal requests made by telephone will not be accepted, except in the case of extreme emergencies as specified in our warranty manual. General maintenance matters, which are the responsibility of the homeowner, will not be considered as New Homes Warranty service items, only items included in your New Home Warranty Manual will be covered.


