CUSTOMER SERVICE

We are privileged that you have selected one of communities houses as your new home! Nothing is more important to us than your satisfaction.

New homes warranty service requests must be submitted in writing and via the ticketing system for all your warranty service requests.

Requests made in letter or via fax will also be accepted. Verbal requests made by telephone will not be accepted, except in the case of extreme emergencies as specified in our warranty manual. General maintenance matters, which are the responsibility of the homeowner, will not be considered as New Homes Warranty service items, only items included in your New Home Warranty Manual will be covered.

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The Montecito at Sherman Oaks by California Home Builders